Answers to what realtors ask.

Twenty-four hours from the end of the shoot. If we shoot Tuesday at 2 PM, you have files by Wednesday at 2 PM. It's a guarantee - if we miss the window, your next shoot is free.

Sundays yes. Saturdays are our Shabbat observance day - we do not shoot Saturdays. Book Sunday or a weekday slot for weekend availability.

48 hours is comfortable. Same-day shoots are sometimes possible for existing clients if a slot opens up - text us and ask.

If you book before 3 PM, we can deliver by 8 AM the next morning for an added fee. Useful for evening list events, weekend open houses, and time-sensitive relaunches.

You can book photography, Matterport, and CubiCasa floor plans individually or together in one appointment. See the pricing page for the current tiers by service.

No. The smallest we shoot is a studio apartment. Current starting prices are $150 for photography, $200 for Matterport, and $100 for a CubiCasa floor plan.

Yes. If you book more than 4 shoots per month consistently, ask about our priority booking program with volume rates. Also see the Prime Circle referral program.

After we approve the request and confirm final pricing, a 50% deposit is required to reserve the appointment. The balance is invoiced at delivery and is payable within 7 days by card, ACH, or Zelle.

About 90 minutes for a full bundle on a residential property up to 3,000 sq ft. Photos alone: ~45 minutes. Matterport alone: ~45 minutes.

No. If you can arrange access - lockbox, doorman, seller present, tenant present - we handle the rest.

The most important prep: everything turned on (lights, TV off, blinds open to a consistent level), all beds made, counters clear, personal items and pet food put away. We send a full checklist with your confirmation email.

We shoot what's ready. If more than 30 minutes of on-site staging is needed, we may need to reschedule. Communicate early - we work with you.

All five NYC boroughs, Long Island, and Jersey City within about 30 miles of NYC. Beyond that, we can still shoot for a travel fee - ask when you book.

Cancel or reschedule for free up to 24 hours before the shoot. Within 24 hours, we retain the deposit. Weather-related reschedules are always free.

We keep your files for 90 days after delivery for re-download. After that, they may be archived. If you need something re-sent later, ask.

Yes. General liability insurance with certificate available on request for buildings that require it.

Twenty-five delivered images. If the property is larger than 3,000 sq ft, we typically deliver 30-40 without additional cost. We shoot generously - you get what the listing needs, not a fixed count.

You receive an email with a link to a private download dashboard within 24 hours of the shoot. You can download all files as a ZIP, share the folder with your team, and download individual photos formatted for MLS or for print.

We shoot in any weather. For exterior photography, we shoot windows separately in overcast conditions and composite skies in post-production if needed. We do not reschedule shoots because of weather.

Yes. Send a shot list before the shoot. Standard coverage includes every room, key angles from each, exterior fronts, and any notable features (fireplaces, staircases, views).

Yes. Same pricing structure, same delivery timeline. Rentals often benefit from a shorter package - ask about a 15-photo rental package priced accordingly.

For a residential property up to 3,000 sq ft, the Matterport scan itself takes about 45 minutes. Combined with photography, expect ~90 minutes on-site total.

We can transfer ownership to your account on request. There's no extra charge - just include the request in your booking notes.

No. The tour is a link you share. It works in every browser on every device.

Yes. Partial scans are priced by square footage of the scanned area. Ask for a custom quote.

The tour stays live for 12 months from the shoot date, regardless of listing status. Extended hosting is available at $19/month.

CubiCasa is a floor plan drafting service used by professional real estate photographers. We scan the property at the shoot, submit the data, and receive a to-scale professional floor plan back overnight. You get the finished PDF delivered with your photos.

Yes. Every room is measured to the nearest inch. Total square footage is calculated from the scan data.

Yes. Floor-plan-only bookings are available at the standalone rate. Ask for a floor-plan-only shoot when you book.

Professionally done, virtual staging is nearly indistinguishable from physical staging in listing photos. The key is scale accuracy and lighting consistency - both of which we handle.

Yes. Real estate ethics rules in most states require you to disclose virtually staged photos. We add a small VIRTUALLY STAGED caption to each staged image by default. You can request this be removed if your local rules allow.

Yes. Common approach: stage the primary living space and one bedroom to show potential; leave the rest as-is to show what the buyer is actually getting.